20-day Free Returns
At iWantWorkwear.com we want you to be happy with your purchase! Shipping is free when you return/exchange an item in new condition. To return or exchange an item, simply complete the easy Return/Exchange Request Form. It’s fast and easy!
Here’s how it works:
- Fill out the return/exchange request form, a member of our customer service team will contact you same or next business day.
- After speaking to us, you will be provided with a shipping label.
- Depending on your label, drop your package off at the nearest UPS drop box.
- Please be sure that the item you are returning/exchanging is unused and still in its original packaging (ALL clothing still have tags, shoes are in their original box, etc.) . Once we have received the item in unused condition, your replacement item will ship.
- All returns must be requested within 20 days of you receiving the product.
- Items that have been embroidered are not returnable.
- 15% Restocking fee on returned orders exceeding $500.
PLEASE NOTE: When returning shoes or boots, the product must be in its original box. That box must be in the condition it was in when you received the package. Please do not use the original shoebox as your shipping box. Use a box big enough for the shoebox to fit in when returning your items. If the original box is at all damaged (unusable for resale) we reserve the right to charge you a $10.00 fee to replace the box.
If you are returning clothing it must be unworn, unwashed, and in NEW condition. Clothing items must have their original tags and/or packaging. We will not accept items contaminated by animal hair, have an odor to them, or have clearly been worn other than trying the item on to see if it fits. These items will be returned to you at your cost.
IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it’s received into our systems, we will expeditiously send a refund request to your bank. Your refund will be your order total, minus the cost of shipping. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to their customer’s accounts.
Free Returns for US customers only, excludes Alaska and Hawaii.